Privacy Policy
Last updated: 4 May 2026
This Privacy Policy describes how TrustReviews ("we", "us") collects, uses, and shares personal information when you visit, register on, or interact with trust-reviews-trading.com. We respect your privacy and are committed to handling your data responsibly.
1. Who we are
TrustReviews is an editorial publication that aggregates identity-verified user reviews of brokers and trading platforms. We are independent and do not accept paid placement.
2. What information we collect
2.1 Information you provide
- Account information: name, e-mail address and password when you register.
- Review content: the broker, rating, title and text you submit when publishing a review.
- Verification information: any documents or attestations you provide to confirm your identity during the moderation process.
- Communications: messages you send through our contact channels.
2.2 Information collected automatically
- Technical data: IP address, browser type, device identifiers, referring URLs, and pages visited.
- Usage data: interactions with the site such as filters used, reviews opened, and search queries entered.
- Cookies and similar technologies: see Section 6 below.
3. How we use your information
- To create and maintain your account, including identity verification and anti-fraud screening.
- To publish reviews you choose to submit, after editorial moderation.
- To respond to your enquiries, support requests and verification questions.
- To detect, prevent and address fraud, abuse, security incidents, and policy violations.
- To analyse usage, measure aggregate traffic, and improve the site.
- To comply with our legal obligations and enforce our Terms of Use.
4. Legal basis for processing (EEA / UK)
Where applicable, we process your personal data on the following bases:
- Contract: to provide our services to you.
- Legitimate interests: to operate, secure, and improve TrustReviews and to verify reviewer identity.
- Consent: for optional cookies and direct marketing where required by law.
- Legal obligations: where processing is required by law.
5. How we share information
We do not sell your personal data. We share limited information only:
- With service providers who help us run the site (hosting, e-mail delivery, analytics) under written confidentiality agreements.
- With law enforcement or regulators where required by valid legal process.
- In the event of a corporate transaction (merger, acquisition, asset sale), in which case we will notify you in advance.
Reviews you publish are public by design — your display name and review text are visible to all visitors. Your e-mail address is shown in a partial form for verification context.
6. Cookies
We use a minimal set of cookies and local storage entries:
- Session: to keep you logged in across pages.
- Preferences: to remember filters and "helpful" votes you make.
- Analytics (aggregate only): to understand traffic patterns, anonymised.
You can clear cookies and local storage at any time through your browser settings.
7. Data retention
We keep account information while your account is active and for up to 24 months after you delete it, in order to honour withdrawal requests, comply with legal obligations and resolve disputes. Public reviews remain published unless you request removal under Section 8.
8. Your rights
Subject to applicable law, you may:
- Access the personal data we hold about you;
- Correct inaccurate data;
- Request deletion of your account and associated reviews;
- Object to or restrict certain processing;
- Receive a portable copy of your data;
- Lodge a complaint with your local data-protection authority.
To exercise these rights, e-mail privacy@trust-reviews-trading.com.
9. International transfers
Your data may be processed in jurisdictions other than where you reside. Where required, we put appropriate safeguards in place such as Standard Contractual Clauses.
10. Security
We use industry-standard technical and organisational measures to protect your data, including encryption in transit, hashed credentials, access controls, and regular security reviews. No system is perfectly secure; we encourage you to use a strong unique password and to log out from shared devices.
11. Children
TrustReviews is not directed at children under 18. We do not knowingly collect data from minors. If you believe we have, please contact us so we can remove the data.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest revision. Material changes will be communicated through a banner on the site or by e-mail.
13. Contact
Questions about this policy or your data?
E-mail: privacy@trust-reviews-trading.com